WhatsApp Enhancement Solution

Trying to use WhatsApp for your business but simple problems are bothering you? Stress not! We have come up with some solutions for common problems that WhatsApp users generally face, especially business users. With no second thought, WhatsApp is perhaps the most used means of communication across the planet, and these days this messenger platform is widely using for business purposes. Apparently, every second person is using WhatsApp for communication including your customer as this is one of the easiest ways to exchange your thoughts. WhatsApp is a powerful way of communication especially by using WhatsApp templates and automates transactional messages. In this blog, we’ll walk you through the basics of WhatsApp CRM and other related terms that you should know for your business WhatsApp account. WhatsApp CRM: Understanding the Basics There are two types of WhatsApp Business Accounts- one is WhatsApp Business App and the other is WhatsApp Business API. While the WhatsApp Business App...

The time has gone when WhatsApp used to be a messenger app only, as with the rising time it has become one of the successful business platforms. Since WhatsApp Business took over the traditional communication and interaction ways among the customers and businesses, it has made things more convenient than ever before. WhatsApp Business comes with plenty of exciting features that make businesses simple and WhatsApp Template message is one among them. It is a specific message format that allows businesses to send notifications and messages to customers. There are three types of WhatsApp Templates messages - Outbound, Inbound, and Outbound plus Inbound. Outbound message - When a company texts a customer. Inbound message - When a customer texts a company Outbound plus Inbound - These are classified messages when a company reaches out to customers and the customer replies to start a conversation. These messages can include appointment reminders, shipping information, problem assessment, and...