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Showing posts from November, 2020

5 Easy Tips For How to Use WhatsApp for Business

Do you have an international business but found it hard to communicate with global customers in a  personalized and pocket-friendly manner? Do you, as a customer support agent or marketer, struggle  with providing customer-centric experiences when you’re not online? Promotion messages are tough, right? But they don’t mean to be. Let us introduce you to the newest  yet most popular app for customer relationships. ‘WhatsApp’ social messaging service is undoubtedly  the world’s rapidly-growing app for communication. According to a report, nearly half a billion people  around the world were active on the messaging platform in 2015. These enthusiasts are sharing more  than 750 million photos and 1.5 Billion videos every day. “WhatsApp has become the center of billions of users around the world. It’s the most preferred place  where we communicate with the people we care about - like our friends, family, and customers.” In India, WhatsApp is arguably the most popular messaging app. What about

WhatsApp Bot: Use of Automation for WhatsApp Business Accounts

Communication is perhaps the most crucial step to ensure long-term customer relationships. And your sales and brand reputation are likely to nosedive if you don’t have a satisfactory conversation with your customers. That’s why businesses across the world are searching for a reliable way to circulate their message across and keep all the team members IN. Thanks to WhatsApp Business and its huge active user base of over 2 Billion people. WhatsApp along with his capabilities and customer engagement features has proved itself to be the best platform to engage and communicate with the customers. It was first introduced through the WhatsApp Business app to help small business owners to expand their business outreach. However, for medium and large enterprises, WhatsApp revealed something bigger and more capable — named — WhatsApp Business API. While the WhatsApp Business app allows only one person to sign in at one time on one phone, WhatsApp Business API takes over these limitations and pro

Engage with Customers with Our Smart WhatsApp Business for Customer Support

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  Launched in 2018, WhatsApp Business has transformed the way businesses used to engage with customers. Since its launch, it has gained gigantic popularity as all sizes of businesses are enjoying this dedicated WhatsApp sales or customer support channel. With 7.7 billion people across the world and nearly 4 billion of them complete and solely relied on the internet and its services, online businesses are setting a new milestone every day. Be it paying bills or ordering food, most things have been digitized. Therefore, businesses strive to engage with customers where they spend most of their time. Yes, it’s ONLINE. Reports suggest that the top three most downloaded apps on Android smartphones are Facebook, WhatsApp, and Instagram, 5+ Billion, 5+ Billion, and 1+ Billion downloads respectively. And, since the launch of WhatsApp Business, most businesses tend to leverage it to engage with customers and improve customer services. We have identified the potential of WhatsApp Business to help