WhatsApp Enhancement Solution

Whatsapp is being used by 1.6 Billion people all over the world which means it is one of the most popular messaging apps out there. In the last couple of years, there have been new and exciting features being launched by WhatsApp such as the payment facility or the end-to-end encryption policy. However, one of the most daring steps made by the company that created the buzz was the step towards the future - ChatBots! The company now provides a new model for Whatsapp Business Account to engage with their customers all over the world through bots. This means businesses of every size now can use this virtual assistance to talk to their customers. So what exactly is Whatsapp Business Bot? To simply explain, a chatbot is a software program on the WhatsApp platform that is powered by artificial intelligence (in some cases). It is software designed to have quick conversations with humans over chat. These bots are configured in such a way that they answer customer’s queries instantly on behalf ...

One of the latest features of Whatsapp that draws customers’ attention is the Whatsapp message template that is being deployed in various businesses. Whatsapp has always been grabbing brands’ and user’s attention by coming up with exciting new features. With the release of bot and template, businesses are eager to inculcate the same in their businesses. All these features make Whatsapp a strong tool for companies to augment their customer support and hence see changes in sales. Let us see what is Whatsapp Message Template and how is it used through a  Whatsapp Chatbot ? Firstly, the Whatsapp message template is a format that a company can use to send messages to their customers once they consent. Starting, you require permission and approval from Whatsapp to start with the message template. It is said that usually it gets approved in 48 hours to exclude spam and the quality of content. Once it is approved, you can go ahead and send the notifications to your users. Know that templat...

One of the latest features of Whatsapp that draws customers’ attention is the Whatsapp message template that is being deployed in various businesses. Whatsapp has always been grabbing brands’ and user’s attention by coming up with exciting new features. With the release of bot and template, businesses are eager to inculcate the same in their businesses. All these features make Whatsapp a strong tool for companies to augment their customer support and hence see changes in sales. Let us see what is Whatsapp Message Template and how is it used through a Whatsapp Chatbot? Firstly, the Whatsapp message template is a format that a company can use to send messages to their customers once they consent. Starting, you require permission and approval from Whatsapp to start with the message template. It is said that usually it gets approved in 48 hours to exclude spam and the quality of content. Once it is approved, you can go ahead and send the notifications to your users. Know that templates are...

The mobile industry is now busier than ever - with 5G on the horizon, machine learning and AI in extensive use, not just individuals but organizations are heavily reliant on mobile devices in their everyday lives as well as for business growth. Yet, even though this sector is at the front gate of innovation, there are a few things that could have an improvement. A classic example is customer service for carriers, unfortunately, mobile carriers aren’t really known for their effective customer servicing. It is known that very few mobile phones operate actually provide you with the right customer support. According to global research made by Analysys Mason, the single most decisive factor is network coverage for customer satisfaction, yet the customer’s service plays a crucial role in user satisfaction. The research talks about how a huge proportion of people are highly dissatisfied with their carrier’s customer service. This being one of the many examples of irregular customer service. U...

The mobile industry is now busier than ever - with 5G on the horizon, machine learning and AI in extensive use, not just individuals but organizations are heavily reliant on mobile devices in their everyday lives as well as for business growth. Yet, even though this sector is at the front gate of innovation, there are a few things that could have an improvement. A classic example is customer service for carriers, unfortunately, mobile carriers aren't really known for their effective customer servicing. It is known that very few mobile phones operate actually provide you with the right customer support. According to global research made by Analysys Mason, the single most decisive factor is network coverage for customer satisfaction, yet the customer's service plays a crucial role in user satisfaction. The research talks about how a huge proportion of people are highly dissatisfied with their carrier's customer service. This being one of the many examples of irregular custome...

  Trying to use WhatsApp for your business but simple problems are bothering you? Stress not! We have come up with some solutions for common problems that WhatsApp users generally face, especially business users. With no second thought, WhatsApp is perhaps the most used means of communication across the planet, and these days this messenger platform is widely using for business purposes. Apparently, every second person is using WhatsApp for communication including your customer as this is one of the easiest ways to exchange your thoughts. WhatsApp is a powerful way of communication especially by using WhatsApp templates and automates transactional messages. In this blog, we’ll walk you through the basics of  WhatsApp CRM  and other related terms that you should know for your business WhatsApp account. WhatsApp CRM: Understanding the Basics There are two types of WhatsApp Business Accounts- one is WhatsApp Business App and the other is WhatsApp Business API. While the What...